Jessica Muñoz therapy

A HEALING SPACE INTENTIONALLY BUILT OUTSIDE OF SYSTEMS

Trauma therapy for sexual assault, coercive control, PTSD, and retraumatization.

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No outside forces enter the healing space

The burden to conceptualize trauma should never fall on the survivor.I help survivors — and the professionals supporting them — understand the clinical, relational, and systemic patterns behind sexual assault, coercive control, PTSD, and retraumatization by systems meant to help.I specialize in evidence-based treatment of trauma and PTSD symptoms linked to sexual assault, coercive control, and psychological abuse. I also work with people whose psychological abuse has begun or continued through tech-facilitated abuse, creating an enmeshment of harm across online and offline spaces.No outside forces enter the healing space. It is your voice only — raw and unedited — in a space we co-design.As an expert in gender-based violence, I bring a rarely found emphasis on retraumatization: that second phase of abuse that can occur at the hands of systems after someone seeks help — within courts, workplaces, schools, and healthcare settings. Retraumatization can also occur in institutional environments where a person is displaced or confined, including group homes, juvenile detention centers, prisons, and other institutional settings.Clients don’t necessarily come to discuss life-threatening “Big T” traumas.Many are here to discuss emotionally unavailable or psychologically abusive parental figures, physical abuse during childhood, sexual abuse, or non-consensual sexual experiences as a minor — experiences that can cause disconnection from the body, anxiety that interferes with intimacy, and challenges forming or maintaining relationships.I enjoy working with adults who are ready to step into a private therapeutic space built for depth, privacy, and nervous-system safety.I offer EMDR therapy and am EMDRIA-trained.EMDR, or Eye Movement Desensitization and Reprocessing, is an evidence-based trauma treatment that uses bilateral stimulation while accessing targeted memories linked to maladaptive core beliefs. By reprocessing these memories closer to the root, EMDR can help triggers become less emotionally and physiologically charged, allowing clients to move through relationships, work, and time alone with themselves with greater steadiness, self-trust, and emotional regulation.

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About

Jessica Muñoz, LMHC is the founder of The Business of Healing™, a professional services firm helping hospitality brands increase revenue, strengthen guest experience, and reduce liability through hospitality-specific gender-based violence and trauma training that integrates clinical scope with real-world hospitality operations experience.
She is a Licensed Mental Health Counselor (LMHC) and retraumatization expert, specializing in sexual assault, coercive control, and trauma-related symptom management. Her work focuses on identifying how institutional responses, environmental cues, and interpersonal dynamics re-activate trauma symptoms, escalate risk, and increase liability - and how early, informed intervention can prevent harm.
Her background includes frontline clinical work in emergency departments, neurological pediatric intensive care, and inpatient psychiatry at Morgan Stanley Children’s Hospital of NewYork-Presbyterian (Columbia University Irving Medical Center). She has also worked in outpatient trauma treatment and conducted field work with individuals managing serious mental illness.
Through Trauma-Informed Hospitality™, drawing on her roots in hospitality operations, Jessica helps hospitality brands unlock new revenue while reducing liability by operationalizing trauma literacy and translating awareness into real-time judgment across front desk, security, and management roles. Her work recognizes trauma as a widespread public health emergency that only recently gained language — and positions psychological safety as both an ethical and operational advantage.
She is also a visible survivor-leader with Sanctuary for Families, the nation’s leading legal services provider for survivors, and serves on the Steering Committee for Brides’ March, a grassroots movement fighting femicide and gender-based violence in Latino communities.

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